At a glance

Can you help shape and build a new team and new capability within ABN AMRO ? Do you thrive on delivering high quality (connectivity) services to consumers that needs to be 24x7 available ? If yes, then this vacancy is for you.

Connectivity services are a vital part of the ABN AMRO infrastructure, without it our customers can not enjoy banking services, users can not work and applications can not send and/or receive data. It is crucial that these Connectivity services are available 24x7 and the “Network Operations Center” (NOC) ensures that they are. This NOC function has been performed by our managed service partner, but we are now transferring it to ABN AMRO and making it fit even better to ABN AMRO need as part of our journey to become an Internal Service Provider.

Your job

The Network Foundation Enablement team will develop, maintain and run the NOC services and as Product Owner Network Foundation Enablement together with the IT Lead you set the directions and priorities for the NOC functions (technology) and the Network Foundation team (people).

The NOC will focus on end2end connectivity services and needs to be integrated in the Control Tower of ABN AMRO that is guarding all IT infra services. The NOC functions and/or tools needs to be “built from scratch” and will require leveraging what is already their from the managed services and available within ABN AMRO at other IT infra departments. Great internal stakeholder management and collaboration with other IT Infra departments is paramount.

ABN AMRO is using the scaled Agile framework to align between departments. However dealing with the managed service partner and operational tasks & controls on the other hand will require balancing whatever work methodology is needed for each given activity/ situation. You will need to be flexible to bridge activities between Agile, Kanban, and projects and bring it together to build and maintain the NOC functions.

As the Product Owner Network Foundation Enablement you have (enough) knowledge on Network Management technologies e.g. Cisco Catalyst Center, Palo Alto Panorama and reporting tools to understand where this can bring value for ABN AMRO. The in-depth knowledge of these topics is in your DevOps team, in order you can focus on getting the backlog done and aligned with security restrictions.

Working environment

Network Foundation Enablement is part of “Network Foundation” that together with “Network Engineering” build up the PIP Networks & Datacenter department.

Where Foundation will focus mainly on Operations and Service Management. The Engineering focus area will focus on driving technology roadmaps. Both focus areas will work closely together to achieve the Network & Datacenter vison & mission. The PIP Networks & Datacenter department is part of the Platform & Technology business unit. P&T runs a standardized IT-landscape supporting all thousands of business applications. Key is flexibility to adopt new technology like cloud and support DevOps. P&T offers a wide range of self-service platform solution to the wider ABN AMRO organization. Reliable, compliant and always on are our core values.

Your profile

We are looking for a professional that knows how to deal with the pressure of in high exposure and complex environment. You are strong in creating a vision, partly due to your drive and energy, you are able to achieve goals and inspire the people around you. You use a facilitating leadership style. Moreover we are looking for a colleague with:

Higher educational background and relevant work experience.
Entrepreneurial mindset with a strong focus on value (either for the bank or users)
You know how a bank works and have experience as a product owner (5 years +)
You oversee the complexity of regulation, compliance, legislation, risk, commercial interest, IT and know how this relates to each other.
Energetic by nature and focused on collaboration, a facilitating leadership style to achieve results.
Skilled in analysing and structuring complex problems, identifying solutions/options and presenting your advice to stakeholders in a convincing and structured manner.
Advanced knowledge of Scrum & DevOps
Basic knowledge on IT Infrastructure products & services
Knowledge on IT Networks security systems & technologies: e.g Palo Alto Firewall, Z-scaler ZIA & ZPA to be able to understand the value the can bring for a company as ABN AMRO and drive value on the backlog.
Good understanding on Automation services & products and delivery (pipelines)
You take ownership across teams to get the desired results

Interpersonal skills:

You have strategic insight.
You are a strong communicator and communicate easily with senior management and with your teams and you have execution power.
You bring the matter constantly in motion.
You know what is going on within the organization, what the business needs and take an exemplary role in striving to reach the goals.
You take the lead in a natural way.
You are a teamplayer and collaborate with with people.

We are offering

The gross monthly salary d is based on a 36-hour work week, including vacation pay and benefit budget.
The Benefit Budget is 11% of your salary. The Benefit Budget allows you to acquire additional employment benefits. If you make no purchases or reservations in the Benefit Shop in a given month, you are paid one twelfth of your Benefit Budget that month.
Five weeks of vacation per year. You have the option to purchase an additional four weeks per year.
Personal development Budget of € 1,000 per year, which you can accumulate up to € 3,000.
Possibility to work from home (in consultation with your team and depending on your position).
An annual public transport pass with free public transportation throughout the Netherlands.
An excellent pension scheme.